{"id":657,"date":"2026-06-26T08:16:57","date_gmt":"2026-06-26T08:16:57","guid":{"rendered":"https:\/\/www.lillagold.ro\/?page_id=657"},"modified":"2026-06-26T08:39:45","modified_gmt":"2026-06-26T08:39:45","slug":"visszakuldesi-szabalyzat","status":"publish","type":"page","link":"https:\/\/www.lillagold.ro\/ro\/visszakuldesi-szabalyzat\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"
\n \n \n\t\n\n\n\n

\nPolitica de returnare\n<\/h1><\/div>\n<\/section>
\n \n \n\t\n\n\n\n
\n

1. Returnarea produselor \u0219i anularea comenzilor<\/h4>\n

Produsele comercializate de SC PROD NYAKAS SRL constau \u00een aur de investi\u021bii (lingouri \u0219i monede), al c\u0103rui pre\u021b depinde \u00een mod direct de fluctua\u021biile pie\u021bei financiare.<\/p>\n

Conform OUG nr. 34\/2014, consumatorii beneficiaz\u0103, \u00een general, de un drept de retragere de 14 zile \u00een cazul contractelor \u00eencheiate la distan\u021b\u0103. Cu toate acestea, potrivit art. 16 lit. b) din acela\u0219i act normativ, acest drept nu se aplic\u0103 \u00een cazul furniz\u0103rii de produse sau servicii al c\u0103ror pre\u021b depinde de fluctua\u021biile pie\u021bei financiare, pe care comerciantul nu le poate controla.<\/strong><\/p>\n

Aurul de investi\u021bii (lingouri \u0219i monede) se \u00eencadreaz\u0103 \u00een aceast\u0103 categorie, \u00eentruc\u00e2t este un produs al c\u0103rui pre\u021b variaz\u0103 \u00een func\u021bie de evolu\u021bia pie\u021bei interna\u021bionale. Pre\u021burile produselor de investi\u021bii depind de fluctua\u021biile pie\u021belor financiare \u0219i nu se afl\u0103 sub controlul SC PROD NYAKAS SRL.<\/p>\n

Prin urmare, aceste produse sunt exceptate de la dreptul de retragere.<\/strong><\/p>\n

Produsele achizi\u021bionate nu pot fi returnate, iar comenzile nu pot fi anulate dup\u0103 confirmarea acestora.<\/strong><\/p>\n

\u00cen cazul \u00een care produsele livrate prezint\u0103 deterior\u0103ri vizibile, defecte evidente sau nu corespund specifica\u021biilor comenzii, Clientul are obliga\u021bia de a informa Societatea \u00een termen de maximum 24 de ore<\/strong> de la primirea coletului.<\/p>\n

Pentru validarea reclama\u021biei \u0219i pentru facilitarea procesului de \u00eenlocuire sau rambursare, recomand\u0103m insistent ca deschiderea coletului \u0219i verificarea con\u021binutului acestuia s\u0103 fie \u00eenregistrate video.<\/strong> \u00cen lipsa unei dovezi video care s\u0103 ateste starea coletului \u0219i a produselor la momentul recep\u021biei, Societatea \u00ee\u0219i rezerv\u0103 dreptul de a analiza reclama\u021bia pe baza celorlalte dovezi disponibile, \u00een conformitate cu legisla\u021bia \u00een vigoare privind protec\u021bia consumatorilor \u0219i garan\u021biile.<\/p>\n

2. Erori de pre\u021b \u0219i confirmarea comenzilor<\/h4>\n

Depunem toate eforturile pentru a furniza informa\u021bii corecte \u0219i actualizate. Cu toate acestea, din cauza unor erori tehnice, umane sau de sistem, este posibil ca pre\u021burile sau caracteristicile produselor s\u0103 fie afi\u0219ate \u00een mod eronat.<\/p>\n

Momentul \u00eencheierii contractului:<\/strong> \u00cen conformitate cu legisla\u021bia \u00een vigoare, contractul la distan\u021b\u0103 este considerat \u00eencheiat numai \u00een momentul \u00een care v\u00e2nz\u0103torul confirm\u0103 acceptarea comenzii printr-o notificare de expediere sau printr-un e-mail final de confirmare. Mesajul generat automat dup\u0103 plasarea comenzii reprezint\u0103 exclusiv confirmarea primirii solicit\u0103rii de cump\u0103rare \u0219i nu constituie acceptarea comenzii.<\/p>\n

Pre\u021buri v\u0103dit eronate:<\/strong> \u00cen cazul \u00een care un produs este afi\u0219at la un pre\u021b evident eronat (un pre\u021b v\u0103dit dispropor\u021bionat de mic \u0219i semnificativ inferior valorii reale de pia\u021b\u0103), ne rezerv\u0103m dreptul de a anula comanda \u0219i de a refuza livrarea produsului, inclusiv \u00een situa\u021bia \u00een care a fost transmis\u0103 o confirmare automat\u0103 a primirii comenzii. \u00centr-o astfel de situa\u021bie, v\u0103 vom contacta \u00een cel mai scurt timp posibil pentru a v\u0103 informa cu privire la eroarea constatat\u0103.<\/p>\n

Rambursarea sumelor achitate:<\/strong> \u00cen cazul \u00een care plata a fost deja efectuat\u0103 pentru o comand\u0103 anulat\u0103 ca urmare a unei erori de pre\u021b, suma achitat\u0103 va fi rambursat\u0103 integral, \u00een cel mai scurt timp posibil, f\u0103r\u0103 costuri suplimentare pentru cump\u0103r\u0103tor.<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Visszak\u00fcld\u00e9si szab\u00e1lyzat 1. A term\u00e9kek visszak\u00fcld\u00e9se \u00e9s a rendel\u00e9s t\u00f6rl\u00e9se A SC PROD NYAKAS SRL \u00e1ltal forgalmazott term\u00e9kek befektet\u00e9si aranyb\u00f3l (rudak \u00e9s \u00e9rm\u00e9k) \u00e1llnak, amelyek \u00e1ra k\u00f6zvetlen\u00fcl a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg. Az OUG 34\/2014 szerint a fogyaszt\u00f3k \u00e1ltal\u00e1ban 14 napos el\u00e1ll\u00e1si joggal rendelkeznek a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9n. Ugyanakkor ugyanezen jogszab\u00e1ly 16. cikk […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVisszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Gold<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lillagold.ro\/ro\/visszakuldesi-szabalyzat\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Visszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Gold\" \/>\n<meta property=\"og:description\" content=\"Visszak\u00fcld\u00e9si szab\u00e1lyzat 1. A term\u00e9kek visszak\u00fcld\u00e9se \u00e9s a rendel\u00e9s t\u00f6rl\u00e9se A SC PROD NYAKAS SRL \u00e1ltal forgalmazott term\u00e9kek befektet\u00e9si aranyb\u00f3l (rudak \u00e9s \u00e9rm\u00e9k) \u00e1llnak, amelyek \u00e1ra k\u00f6zvetlen\u00fcl a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg. Az OUG 34\/2014 szerint a fogyaszt\u00f3k \u00e1ltal\u00e1ban 14 napos el\u00e1ll\u00e1si joggal rendelkeznek a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9n. 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