{"id":657,"date":"2026-06-26T08:16:57","date_gmt":"2026-06-26T08:16:57","guid":{"rendered":"https:\/\/www.lillagold.ro\/?page_id=657"},"modified":"2026-06-26T08:39:45","modified_gmt":"2026-06-26T08:39:45","slug":"visszakuldesi-szabalyzat","status":"publish","type":"page","link":"https:\/\/www.lillagold.ro\/ro\/visszakuldesi-szabalyzat\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"
\n \n \n\t\n\n\n\n

\nPolitica de returnare\n<\/h1><\/div>\n<\/section>
\n \n \n\t\n\n\n\n
\n

1. A term\u00e9kek visszak\u00fcld\u00e9se \u00e9s a rendel\u00e9s t\u00f6rl\u00e9se<\/h4>\n

A SC PROD NYAKAS SRL \u00e1ltal forgalmazott term\u00e9kek befektet\u00e9si aranyb\u00f3l (rudak \u00e9s \u00e9rm\u00e9k) \u00e1llnak, amelyek \u00e1ra k\u00f6zvetlen\u00fcl a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg.<\/p>\n

Az OUG 34\/2014 szerint a fogyaszt\u00f3k \u00e1ltal\u00e1ban 14 napos el\u00e1ll\u00e1si joggal rendelkeznek a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9n. Ugyanakkor ugyanezen jogszab\u00e1ly 16. cikk b) pontja szerint ez a jog nem alkalmazhat\u00f3 olyan term\u00e9kek vagy szolg\u00e1ltat\u00e1sok eset\u00e9ben, amelyek \u00e1ra a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg, amelyre a keresked\u0151nek nincs befoly\u00e1sa.<\/strong><\/p>\n

A befektet\u00e9si arany (rudak \u00e9s \u00e9rm\u00e9k) ebbe a kateg\u00f3ri\u00e1ba tartozik, mivel olyan term\u00e9k, amelynek \u00e1ra a nemzetk\u00f6zi piac f\u00fcggv\u00e9ny\u00e9ben v\u00e1ltozik. A befektet\u00e9si term\u00e9kek \u00e1rai a p\u00e9nz\u00fcgyi piacok ingadoz\u00e1s\u00e1t\u00f3l f\u00fcggenek, \u00e9s nem \u00e1llnak a SC PROD NYAKAS SRL ellen\u0151rz\u00e9se alatt.<\/p>\n

Ez\u00e9rt ezek a term\u00e9kek kiv\u00e9telt k\u00e9peznek az el\u00e1ll\u00e1si jog al\u00f3l.<\/strong><\/p>\n

A megv\u00e1s\u00e1rolt term\u00e9kek nem k\u00fcldhet\u0151k vissza, \u00e9s a rendel\u00e9sek t\u00f6rl\u00e9se a meger\u0151s\u00edt\u00e9s ut\u00e1n nem lehets\u00e9ges.<\/strong><\/p>\n

Amennyiben a kisz\u00e1ll\u00edtott term\u00e9kek l\u00e1that\u00f3 s\u00e9r\u00fcl\u00e9seket, nyilv\u00e1nval\u00f3 hib\u00e1kat mutatnak, vagy nem felelnek meg a rendel\u00e9s specifik\u00e1ci\u00f3inak, a V\u00e1s\u00e1rl\u00f3 k\u00f6teles a T\u00e1rsas\u00e1got legfeljebb 24 \u00f3r\u00e1n<\/strong> bel\u00fcl \u00e9rtes\u00edteni az \u00e1tv\u00e9telt\u0151l sz\u00e1m\u00edtva.<\/p>\n

A reklam\u00e1ci\u00f3 \u00e9rv\u00e9nyes\u00edt\u00e9s\u00e9hez \u00e9s a csere vagy visszat\u00e9r\u00edt\u00e9s folyamat\u00e1nak megk\u00f6nny\u00edt\u00e9s\u00e9hez er\u0151sen javasoljuk\/k\u00e9rj\u00fck, hogy a csomag kibont\u00e1sa \u00e9s tartalm\u00e1nak ellen\u0151rz\u00e9se vide\u00f3n legyen r\u00f6gz\u00edtve.<\/strong> Vide\u00f3s bizony\u00edt\u00e9k hi\u00e1ny\u00e1ban, amely igazolja a csomag \u00e1llapot\u00e1t az \u00e1tv\u00e9telkor, a T\u00e1rsas\u00e1g fenntartja a jogot, hogy a reklam\u00e1ci\u00f3t a rendelkez\u00e9sre \u00e1ll\u00f3 egy\u00e9b bizony\u00edt\u00e9kok alapj\u00e1n vizsg\u00e1lja meg, a fogyaszt\u00f3v\u00e9delemre \u00e9s garanci\u00e1ra vonatkoz\u00f3 hat\u00e1lyos jogszab\u00e1lyok szerint.<\/p>\n

2. \u00c1rhib\u00e1k \u00e9s a rendel\u00e9sek visszaigazol\u00e1sa<\/h4>\n

Igyeksz\u00fcnk pontos inform\u00e1ci\u00f3kat biztos\u00edtani, azonban technikai vagy emberi hib\u00e1k miatt el\u0151fordulhat, hogy a term\u00e9kek \u00e1rai vagy jellemz\u0151i hib\u00e1san jelennek meg, technikai, emberi vagy rendszerhiba k\u00f6vetkezt\u00e9ben.<\/p>\n

A szerz\u0151d\u00e9s l\u00e9trej\u00f6tt\u00e9nek id\u0151pontja:<\/strong> A hat\u00e1lyos jogszab\u00e1lyok szerint a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9s csak akkor tekinthet\u0151 l\u00e9trej\u00f6ttnek, amikor az elad\u00f3 visszaigazolja a rendel\u00e9s elfogad\u00e1s\u00e1t egy sz\u00e1ll\u00edt\u00e1si \u00e9rtes\u00edt\u00e9ssel vagy egy v\u00e9gleges visszaigazol\u00f3 e-maillel. A rendel\u00e9s lead\u00e1sa ut\u00e1n automatikusan gener\u00e1lt \u00fczenet csup\u00e1n a v\u00e1s\u00e1rl\u00e1si k\u00e9relem be\u00e9rkez\u00e9s\u00e9nek visszaigazol\u00e1sa, nem annak elfogad\u00e1sa.<\/p>\n

Kir\u00edv\u00f3an alacsony \u00e1rak:<\/strong> Amennyiben egy term\u00e9k nyilv\u00e1nval\u00f3an hib\u00e1s \u00e1ron (kir\u00edv\u00f3an alacsony, a val\u00f3s piaci \u00e9rt\u00e9kn\u00e9l j\u00f3val alacsonyabb \u00e1ron) ker\u00fcl felt\u00fcntet\u00e9sre, fenntartjuk a jogot a rendel\u00e9s t\u00f6rl\u00e9s\u00e9re \u00e9s a term\u00e9k kisz\u00e1ll\u00edt\u00e1s\u00e1nak megtagad\u00e1s\u00e1ra, m\u00e9g abban az esetben is, ha automatikus visszaigazol\u00e1s t\u00f6rt\u00e9nt. Ilyen esetekben a lehet\u0151 legr\u00f6videbb id\u0151n bel\u00fcl felvessz\u00fck \u00d6nnel a kapcsolatot, hogy t\u00e1j\u00e9koztassuk a hib\u00e1r\u00f3l.<\/p>\n

A befizet\u00e9sek visszat\u00e9r\u00edt\u00e9se:<\/strong> Amennyiben a fizet\u00e9s m\u00e1r megt\u00f6rt\u00e9nt egy olyan rendel\u00e9s eset\u00e9ben, amelyet \u00e1rhiba miatt t\u00f6r\u00f6ltek, az \u00f6sszeget a lehet\u0151 legr\u00f6videbb id\u0151n bel\u00fcl teljes eg\u00e9sz\u00e9ben visszat\u00e9r\u00edtj\u00fck, a v\u00e1s\u00e1rl\u00f3 sz\u00e1m\u00e1ra tov\u00e1bbi k\u00f6lts\u00e9gek n\u00e9lk\u00fcl.<\/p>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Visszak\u00fcld\u00e9si szab\u00e1lyzat 1. A term\u00e9kek visszak\u00fcld\u00e9se \u00e9s a rendel\u00e9s t\u00f6rl\u00e9se A SC PROD NYAKAS SRL \u00e1ltal forgalmazott term\u00e9kek befektet\u00e9si aranyb\u00f3l (rudak \u00e9s \u00e9rm\u00e9k) \u00e1llnak, amelyek \u00e1ra k\u00f6zvetlen\u00fcl a p\u00e9nz\u00fcgyi piac ingadoz\u00e1s\u00e1t\u00f3l f\u00fcgg. Az OUG 34\/2014 szerint a fogyaszt\u00f3k \u00e1ltal\u00e1ban 14 napos el\u00e1ll\u00e1si joggal rendelkeznek a t\u00e1voll\u00e9v\u0151k k\u00f6z\u00f6tt k\u00f6t\u00f6tt szerz\u0151d\u00e9sek eset\u00e9n. Ugyanakkor ugyanezen jogszab\u00e1ly 16. cikk […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVisszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Gold<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Visszak\u00fcld\u00e9si szab\u00e1lyzat - Lilla Gold\" \/>\n<meta property=\"og:description\" content=\"Visszak\u00fcld\u00e9si szab\u00e1lyzat 1. 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